Monica Umesh is a retail technology enthusiast with a passion for transforming customer experiences through emerging technologies. With over 20+ years of experience specializing in product engineering and consulting services, Monica likes to explore how emerging technologies—from generative AI to predictive analytics—are reshaping the way brands connect with consumers. She is passionate about solving real-world customer problems and bridging the gap between tech and business, helping retailers unlock smarter operations, personalized engagement, and data-driven growth.

Outside of work, Monica is a travel enthusiast, animal lover, and avid hiker who finds joy in exploring nature trails.

Also Read

The role of the physical store has changed. With e-commerce delivering unmatched convenience, retailers can no longer compete on speed or price alone. Brick-and-mortar retailers are now focusing on creating engaging, differentiated experiences that can’t be replicated online. This shift is at the core of experiential retail, a growing strategy designed to attract, retain, and meaningfully engage customers.

As an AI-first company, contributing to the conversation on Agentic AI, a topic gaining strong momentum among technology and business leaders, was a natural step.  Abhil

Version control systems (VCS) are the silent enablers of every successful software delivery pipeline. For over 15 years, Git has reigned supreme as the de facto standard for tracking changes in code.